At CIC Passport, we provide a range of legal services in Immigration law and related Business matters. We have a policy of protecting the privacy of our clients in the course of providing these services. Our relationship with our clients is based upon trust and maintaining client privacy is, therefore given the utmost priority.
What Personal Information Do We Collect?
The types of personal information that we may collect from you include your name, home address, telephone number, personal e-mail address, billing and account information, information about a client’s legal issues, and other information incidental to providing legal advice and services, including, but not limited to, personal information about your family, business, employment, educational, and professional history.
How Do We Collect Your Personal Information?
We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, we collect your personal information directly from you, at the start of a retainer, and in the course of our representation. However, you may choose to provide information to us in order for us to assess your eligibility for any particular immigration or related program.
Examples of scenarios where visitors to our website may provide their personal information include, but may not be limited, to:
- Emailing, calling or communicating with the lawyer or law firm.
- Posting a question or comment through the website.
- Requesting literature.
- Registering to attend a seminar or any event promoted through the website.
- Participating in an online survey or assessment.
- Requesting inclusion in an email or other mailing list.
- Submitting an entry for a contest or other promotions.
- Logging in to the site, thus requiring a user name and/or a password.
- Any other business or professional related reason.
Why Do We Collect Your Information
We use your personal information to provide legal products and services to you, to administer our client billing databases and to include you in any direct marketing activities. Direct marketing activities include providing you with information about our services or about new developments in the law from time to time. If you tell us that you no longer wish to receive information about our services or about new developments in the law, we will not send any further material. Our specific purposes for collecting your personal information include, but are not limited to:
- Establishing and managing client relationships;
- Providing legal advice and performing legal services;
- Providing immigration related consulting advice and services;
- Avoiding conflicts of interest;
- Developing and managing our knowledge-management precedent systems and databases;
- Detecting error, negligence, breach of contract, fraud, theft and other illegal activity and protecting CIC Passport from the same;
- Auditing compliance with CIC Passport’s policies and contractual obligations;
- Engaging in business transactions;
- Any purpose required to comply with any legal or regulatory requirements or provisions; and
- For any other purpose for which your consent has been obtained, directly or indirectly, whether implied or express.
Your knowledge and consent is required for the collection, use and disclosure of your personal information except in situations where this would be inappropriate or not practical given the circumstances. Inappropriate circumstances include where your personal information is being sought for certain legal, medical, security reasons that would make it impossible or impractical to provide you with knowledge and to seek your consent.
Consent to collect, use or disclose your personal information is required and can be accepted orally or in writing, depending on the circumstances. In some cases, your consent will be implied through your conduct.
We will re-obtain your consent where we intend to use your personal information for a purpose, which varies from the purpose for which the personal information was initially obtained. You can withdraw your consent subject to reasonable notice and legal and contractual obligations. We will inform you of any and all implications of your withdrawal of consent
Disclosure of Your Personal Information
At CIC Passport, we may be required to disclose your personal information under certain circumstances. These circumstances include by are not limited to the following:
- When required or authorized by law to do so;
- When your consent for the disclosure has been obtained;
- When disclosure is required for the delivery of legal services wherein you consent is implied;
- Where it is necessary to establish or collect fees;
- If we engage expert witnesses on your behalf;
- If we retain other law firms in other jurisdictions on your behalf;
- If the information is already publicly known.
At CIC Passport, we do not disclose your personal information to any third party to assist the third party in marketing their products or services. We do not provide our client mailing lists to other firms.
Is My Personal Information Secure?
At CIC Passport, we take reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access and disclosure, and modification. You may ask for access to any personal information we hold about you. Such requires, depending upon the extent, may be subject to our standard professional and disbursement fees.
Updating Your Personal Information
Since CIC Passport uses your information to provide you with legal and immigration related services, it is important that this information be accurate and up-to-date. If during the course of our retainer, any of your information changes, it is your responsibility to inform us without delay so that all necessary updates can be made.
If CIC Passport holds information about you that you believe is not accurate, complete, or up-to-date, it is your responsibility to inform CIC Passport without delay so that we can take reasonable steps to correct it
Can I Be Denied Access To My Personal Information?
Your right to access your personal information is not absolute. At CIC Passport, we will only deny you access to your personal information in certain limited circumstances that include:
- When denial of access is required or authorized by law;
- When the information is prohibitively costly to provide;
- When the personal information requested relates to existing or anticipated legal proceedings against you;
- When granting you access would have an unreasonable impact on another person’s or other people’s privacy;
- When granting you access would prejudice negotiations with you;
- For legal, security or commercial propriety reasons and to protect Corporate Immigration Law Firm’s rights and property;
- Where the request for access is frivolous or vexatious.
If CIC Passport denies your request for access to your personal information, or denies your request to correct your personal information, we shall provide you with written reasons. At CIC Passport, we do not use Social Insurance Numbers as a way of identifying or organizing the personal information we hold.
Can I Request Anonymity?
Whenever it is legal and practicable, we may offer the opportunity to deal with limited general inquiries without the need for you to provide your name, for example, by accessing general information on our web-site. However, the Law Society and Government Regulation such as the Proceeds of Crime (Money Laundering) and Terrorist Financing Act requires lawyers to confirm the identity of all new clients. It may also under certain circumstances require us to disclose information to FINTRAC in relation to certain large cash transactions.
To help make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money laundering, we may, on occasion, request information about you from the files of consumer reporting agencies.
You should be aware that e-mail and online recourses are not a secure medium, regardless of the reasonable steps we take to secure it. You should be aware of this when you are contacting CIC Passport using e-mail or any other online resource, and also when you are sending confidential and personal information to usa2canda using e-mail or any other online resource.
Concerns about Compliance
Domain Information Collection
We may collect domain information to enable us to analyze how our visitors use this site. This data enables us to become more familiar with how people visit our site, how often they visit, and what parts of the site they visit most often. We only use this information to improve our online resources. This information is collected automatically and requires no action on your part.
Some pages on this site may use “cookies”—small files that the site places on your hard drive for identification purposes. A cookie file can contain information such as a user ID to track the pages visited, but the only personal information a cookie can contain is information you supply yourself. These files are used for site registration and customization the next time you visit us.